88 happy Melbourne homeowners
Lorne Leading Property Management Services
Welcome to The Property Bureau, your trusted partner in property management in Lorne. With over 10 years of experience, we specialise in providing personalised and expert services for property investors, homeowners, and first-time buyers. Our dedicated team is here to ensure your property journey is smooth, informed, and successful.
EXCELLENTBased on 101 reviews
Trustindex verifies that the original source of the review is Google.
Cathleen Bennett2025-09-29Kristy and Alastair made living by myself for the first time so easy. If I ever had any questions or concerns about anything regarding my rental property, they addressed everything in a timely manner. For example, when my stove was leaking gas after a gas plumbing just before a public holiday long weekend, I was really stressed about leaving my apartment as I had to go interstate. Whilst driving to the airport, I had contacted both Kristy and Alastair after hours over the long weekend, who arranged it to get fixed without my presence. This gave me peace of mind, knowing that my belongings were going to be okay and that everything would be fixed before I returned home. Thank you so much, you both made every interaction so easy and were always so pleasant. All the best :)Trustindex verifies that the original source of the review is Google.
Marty Lynch2025-09-22Excellent from start to finish. Dealing with Alastair was great from the start of the house buying process to the end. Highly recommendTrustindex verifies that the original source of the review is Google.
Carl Baston2025-09-18This is the third time I have used Alistar’s services I had quite a Wishlist Alistar was able to find the perfect property for me and negotiate and guide me through the complete process I’m so grateful I have purchased my dream property in an incredible location Alistar has one again exceeded my expectations Thank you 🙏Trustindex verifies that the original source of the review is Google.
Paul McDonald2025-09-03Alistair was absolutely invaluable when we were looking for property to purchase. He ascertained our needs, and then searched diligently for a suitable property. He was not satisfied until found the right one that satisfied his and our criteria. He constantly kept us apprised of developments and was an excellent communicator. On the day of the auction he was an extremely effective and successful bidder. Later we were able to sell the property for an excellent result as Alistair had predicted. Alistair was an absolute pleasure to work with and we would have no hesitation in using Alistair again.Trustindex verifies that the original source of the review is Google.
Helen Howell2025-08-27Kristy's knowledge and guidance made purchasing my investment property easy. She kept me informed throughout the process and included items in my offer that I wouldn't have even thought about but which made starting the search for a tenant so much quicker and easier. Worth every cent of the fee - thanks Kristy!Trustindex verifies that the original source of the review is Google.
Lara Salameh2025-08-10Fantastic property managers. We rented from Kristy and the team for years—Always quick to respond and help us out. Thanks for everything!Trustindex verifies that the original source of the review is Google.
Kim Huynh2025-07-03Alastair helped us purchase our investment property. He was so amazing to work with being very patient as we looked for the right property. He was patient and inspected many properties for us and provided his unbiased advice on them. We changed our strategy and location several times and he was always accommodating. He never pushed us towards any particular property if we weren’t sure about it and kept looking to make sure we buy a good quality property at a good price. The Property Bureau now manages the property we bought, leased it out within a couple of weeks of settlement with a good tenant. We now look forward to watching the property grow in value. Appreciate your help Alastair!Trustindex verifies that the original source of the review is Google.
Feirin Mcconville2025-06-29The Property Bureau made my investment property purchase smooth and stress-free. As an overseas investor, I really valued Alastair’s expert guidance, clear communication, and professionalism. Highly recommend to anyone needing trustworthy support when buying property from abroad.Trustindex verifies that the original source of the review is Google.
Caroline Thorburn2025-05-05⭐⭐⭐⭐⭐ When I started my search without Kristy, buying interstate from Sydney felt incredibly daunting. I didn’t know the areas, traffic flow, or even where to begin. Kristy completely changed that experience. Her extensive knowledge of the local suburbs and market made such a difference. She helped me understand what to look for, guided me through each step with genuine care, and was always generous with her time and advice. Kristy made me feel confident, supported, and never overrun. She created a space where I felt in control and fully informed, which meant so much to me. Her experience was invaluable — not just in finding the right home, but in navigating the entire process with calm and clarity. Kristy’s ability to build strong relationships and negotiate with professionalism played a huge role in getting my new home across the line. I’m beyond grateful for her support. I now have a home I truly love, and I wouldn’t have gotten there without her. I couldn’t recommend Kristy more highly!Trustindex verifies that the original source of the review is Google.
Stewart Harper2025-03-05Kristy and the team at the Property Bureau were fabulous, they have an in-depth knowledge of the Melbourne property market and are ready to support clients at every step. We had a very tight brief in terms of the property we were looking for, Kristy was able to easily navigate this brief and was very adaptable to ensuring we only saw the properties that met our requirements, ensuring a time efficient search process. Once we found our property, Kristy was there to navigate the purchase process with us - including providing a conveyancing option. They also have a property management arm to their business that we were more than happy to take up to give us full peace of mind in the leasing and management process. I would not hesitate in recommending this bespoke business to any colleague or friend looking to buy a Melbourne property.
Request a Free Consultation With Our Trusted Local Lorne Team.
At The Property Bureau, we are a team of independent Property Consultants who offer expert, impartial and unbiased advice on all aspects of the property buying process. Our aim is to help you find the right property and negotiate the best possible terms, ensuring that you make an informed and confident decision. With our objective approach, you can trust that our recommendations are solely based on your best interests.
Our Process
Property Valuation and Letting
Our team uses a comprehensive approach to determine the best rental price for your property, based on current market trends and independent research. We understand the target audience and market your property accordingly to attract high-quality renters.
Liaising
As your property manager, we serve as the primary point of contact for all renter inquiries throughout the tenancy, ensuring a streamlined communication process and efficient resolution of any issues that may arise. Call us today for more information about our comprehensive service.
Repairs & Maintenance
Coordinating repairs and maintenance by leveraging our extensive network of trusted and competitively priced contractors. We ensure that any necessary repairs or maintenance work is promptly identified and carried out to the highest standard, with minimal disruption to your renters or your property investment.
Refurbishment advice
We offer refurbishment advice tailored to your property investment goals. Our team can recommend the most effective ways to enhance your property's rental value and oversee any necessary refurbishments or furnishings to achieve that goal.
Legal Compliance
Ensuring compliance with legal and regulatory requirements can be a complex and constantly evolving task for rental providers. Our property management service in Melbourne can provide expert guidance to ensure that rental providers understand and meet these requirements.
Reporting
Our Property Management Service offers comprehensive reporting to ensure transparency and accountability for all aspects of your property investment. We provide regular reports on a quarterly basis, detailing any expenditures and other relevant information to keep you informed of the financial performance of your property.
Negotiation
Negotiating with potential renters and conducting reference checks once an acceptable offer has been received is a crucial part of our property management service. Our experienced team will handle these tasks on your behalf, so you are able to find the most suitable renters for your property.
Payment Management
As part of our Property Management Service, we can also take care of managing payments of regular outgoings, such as service charges, on your behalf. We understand that managing these types of expenses can be time-consuming and tedious.
Payment Inspections
Our Property Management Service in Melbourne includes bi-annual property inspections to ensure that your investment is being properly cared for and maintained. Our experienced team will thoroughly inspect your property, identifying any issues that require attention and ensuring that your tenants are complying with their tenancy agreement.
Buying Home in Lorne
We are a leading buyers agent in Lorne, offering a range of services to assist you in purchasing an investment property or a house. Our comprehensive service provides you with the flexibility to be involved as much or as little as you prefer. Once we have ascertained your requirements, we begin searching.
Buying Investment Property in Lorne
Whether buying an individual property, a development opportunity, or building a portfolio of carefully identified investments, we will make sure your holdings in bricks and mortar have the strongest possible foundations for future returns.
Property Management in Lorne
If you are frustrated with the seemingly endless stream of junior property managers handling your valuable investment property, The Property Bureau is your solution. With 10 years’ experience managing residential and commercial properties we have the knowledge, care and experience.
Vendor Advisory in Lorne
Navigating Melbourne’s dynamic property landscape can be challenging. Let The Property Bureau be your trusted guide. Our Vendor Advisory Service offers a blend of rich industry experience and personalised consultation, ensuring your property doesn’t just meet the market, it leads it.
Lorne Customers Reviews
Kristy is fantastic. Very professional and full of practical advice – she got to know us and was able to point us in the right direction to a property that would suit our investment needs. Very experienced and knowledgeable about property in Melbourne. Would definitely recommend her to our friends!
Alastair and The Property Bureau made buying our first home a breeze. With a baby on the way we had enough things to worry about, Alastair was extremely knowledgeable about the property market and was also able to source off market listings for us.
It was an incredible experience having the team working for us during our first home-buying journey. Kristy’s knowledge, passion and expertise made the process so seamless. Using Kristy to bid on our behalf was the best decision using her experience to secure the winning bid!
Connect With Our Lorne Team
Frequently Asked Questions
Our property management services include tenant screening and selection, lease administration, rent collection, property maintenance, regular inspections, financial reporting, and handling tenant issues. We ensure your property is well-maintained and managed efficiently.
We conduct thorough screening processes to select reliable tenants. This includes credit checks, reference checks, and employment verification. Our goal is to find tenants who will respect your property and fulfill their rental obligations.
In the event of late payments, we have a systematic process in place. We promptly communicate with the tenant, issue reminders, and if necessary, initiate legal proceedings to recover unpaid rent. Our priority is to ensure timely rent collection to protect your investment.
We conduct regular inspections to ensure the property is being maintained according to the lease agreement. Typically, these inspections occur quarterly, but we can adjust the frequency based on the property owner’s preferences and the specific needs of the property.
We have a network of trusted, licensed contractors who handle all maintenance and repair needs. We coordinate and supervise all work, ensuring it is completed to a high standard. For urgent repairs, we have a 24/7 emergency response service.
Our fees are competitive and based on a percentage of the monthly rent. We offer transparent pricing with no hidden charges. Please contact us for a detailed fee structure and a customized quote based on your specific property needs.
We stay up-to-date with all local, state, and federal rental laws and regulations. Our property managers are trained to ensure all aspects of property management comply with legal requirements, protecting both landlords and tenants.
Absolutely. We offer flexible management plans that can accommodate your desired level of involvement. Whether you want us to handle everything or just specific aspects, we can tailor our services to meet your needs.
If you decide to sell your property, we can assist with the process through our Vendor Advisory Service. We provide market analysis, advise on the best sales strategy, and connect you with our network of real estate agents to ensure a smooth transaction.
To get started, contact us for a free consultation. We’ll discuss your property’s specific needs and outline a management plan that works best for you. Our team is ready to take the hassle out of property management, allowing you to enjoy the benefits of your investment.
We service Melbourne
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- Balwyn North Property Management
- Beaumaris Property Management
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- Brighton Property Management
- Brighton East Property Management
- Camberwell Property Management
- Canterbury Property Management
- Carlton Property Management
- Carlton North Property Management
- Caulfield Property Management
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- Clifton Hill Property Management
- Eaglemont Property Management
- East Melbourne Property Management
- Elsternwick Property Management
- Elwood Property Management
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- Hawthorn East Property Management
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- Ivanhoe East Property Management
- Kew Property Management
- Kew East Property Management
- Main Ridge Property Management
- Malvern Property Management
- Malvern East Property Management
- Merricks Property Management
- Merricks North Property Management
- Middle Park Property Management
- Mont Albert Property Management
- Mont Albert North Property Management
- Mount Eliza Property Management
- Parkville Property Management
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- Red Hill South Property Management
- Richmond Property Management
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- South Yarra Property Management
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- St Kilda West Property Management
- Surrey Hills Property Management
- Toorak Property Management
Got Any Questions?
If you have any questions or uncertainties about purchasing a property, don’t hesitate to reach out to a professional buyers agent. They can provide you with expert guidance and advice to help you make informed decisions. Give us a call today and let us assist you in achieving your property goals!
